Policy

Return & Exchange Policy

We accept a return or exchange only if the item you received is defective or is not the article you ordered. To request one, message us on WhatsApp within 7 to 14 days of delivery with your payment receipt and order details (product name and order date), and our team will confirm and arrange the return or exchange.

Outside of a defect or a wrong item being sent, we are not able to accept returns or exchanges — this includes a change of mind, or unstitched fabric that has already been cut or altered.

Have a defect or wrong item to report? Contact us on WhatsApp, or see our FAQs.